Terms of Service

Last updated: 5 March 2025

1. Introduction and acceptance

These Terms of Service (“Terms”) govern your use of the website https://phogrynzaran.world and any orders you place for products or services offered by Phogrynzaran (“we”, “us”, “our”). By accessing our website, placing an order or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or place an order.

We are a business operating in the United Kingdom. Our full details are set out in section 2 below. These Terms are subject to the laws of England and Wales, and we do not represent that our products or site are appropriate or available outside the United Kingdom unless we expressly state otherwise.

2. Our details

Business name: Phogrynzaran

Address: Unit A, 31 North Road, Market Estate, London N7 9GL, United Kingdom

Phone: +44 207 700 7585

Email: chat@phogrynzaran.world

3. Products and information

We sell food supplements and related products, including VigorPrime 5, as described on our website. Product images and descriptions are for illustration and information purposes. We strive to keep information accurate but do not warrant that product descriptions, pricing or other content are error-free. We reserve the right to correct errors, limit quantities and to discontinue products. Food supplements are not intended to diagnose, treat, cure or prevent any disease. You should read product labels and follow usage instructions. If you have a medical condition or take medication, consult your doctor before use.

4. Orders and contract formation

When you submit an order through our website, you are making an offer to buy the products on these Terms. A contract between you and us is formed only when we accept your order (e.g. by sending an order confirmation or dispatching the goods). We may refuse or cancel an order for reasons including stock availability, pricing errors, suspected fraud or breach of these Terms. If we cancel an order after payment, we will refund you in accordance with our refund policy.

You are responsible for ensuring that the details you provide (name, address, email, phone) are correct and complete. We will use these details to process your order and to communicate with you in accordance with our Privacy Policy.

5. Price and payment

Prices shown on our website are in British Pounds (GBP) and include VAT where applicable. Delivery charges (if any) will be shown before you confirm your order. We reserve the right to change prices at any time; changes will not affect orders already accepted. Payment is due when you place your order. We accept the payment methods displayed on the site. Payment processing may be carried out by third-party providers; their terms and our Privacy Policy apply to the handling of payment data.

6. Delivery

We will deliver the products to the address you provide, within the timeframe indicated on the site or in your order confirmation (typically 2–5 working days after dispatch). Risk of loss and title pass to you upon delivery. You are responsible for ensuring someone is available to receive the delivery where required. If delivery fails due to your fault (e.g. incorrect address, no one available), we may charge you again for re-delivery or treat the order as cancelled in line with our returns policy. Delivery restrictions may apply to certain areas; we will inform you if we cannot deliver to your location.

7. Returns and refunds

Our Return Policy forms part of these Terms. You have the right to cancel your order and return products in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and our Return Policy. Please read the Return Policy for conditions, time limits and procedures for returns and refunds.

8. Use of the website

You must use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You must not:

We may suspend or terminate your access to the website if we reasonably believe you have breached these Terms.

9. Intellectual property

All content on this website (text, graphics, logos, images, layout and software) is owned by or licensed to us and is protected by copyright and other intellectual property laws. You may view and print pages for your personal, non-commercial use. You must not reproduce, modify, distribute or use our content for commercial purposes without our prior written consent.

10. Disclaimers

Our website and products are provided “as is”. To the fullest extent permitted by law, we exclude all warranties (express or implied) except those that cannot be excluded by law. We do not warrant that the site will be uninterrupted, error-free or free of viruses. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

11. Limitation of liability

Subject to the paragraph above, we shall not be liable for any indirect, consequential, special or punitive loss or damage (including loss of profit, data or goodwill) arising from your use of the website or products, or from any breach of these Terms. Our total liability to you for any claim arising from or in connection with an order or these Terms shall not exceed the amount you paid us for the relevant products in the 12 months preceding the claim. This limitation applies whether the claim is in contract, tort (including negligence) or otherwise.

Our website may contain links to third-party websites. We do not control and are not responsible for the content or practices of those sites. Linking does not imply endorsement. Your use of third-party sites is at your own risk and subject to their terms and policies.

13. General

If any part of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right or provision does not waive that right or provision. These Terms (together with our Privacy Policy, Cookie Policy and Return Policy where referenced) constitute the entire agreement between you and us regarding the use of our website and orders. We may amend these Terms from time to time; the current version will be posted on this page with an updated “Last updated” date. Continued use of the site or placement of orders after changes constitutes acceptance of the revised Terms. For existing orders, the Terms in force at the time of the order apply.

14. Contact

For questions about these Terms, please contact us at the address, phone or email given in section 2. If you are a consumer, you may also use the European Commission’s Online Dispute Resolution platform (ec.europa.eu/consumers/odr) or seek assistance from the Citizens Advice Bureau in the UK.